Palmetto Engineering & Consulting is first and foremost an engineering firm. No one here woke up one day and said, “Today, we’re going to design a bunch of software and change the direction of this company.” The initial need for CrescentLink came from years of working with multiple other software applications trying to find a solution for our clients, and we kept finding huge gaps in their capabilities. Some software may be really good at record management but not so much at engineering and design. Others were able to handle engineering and design but were incredibly slow or were limited to cutting everything up into a very small map which didn’t give our clients a good overview for planning. So between planning, engineering design for construction, and records management, we consistently saw you might get one but not two, two but not three; or, all three, but running really slowly.
So when we thought about developing CrescentLink, what it really came down to was, “could we develop a tool that provided meaningful, timely, and economical help to our telecom clients?” We decided we had the resources to do so, and according to our clients we’ve nailed it.
Mid-Atlantic Broadband Communities Corporation (MBC) is a non-profit 501(c)(4) organization that operates an advanced open access fiber optic network, providing wholesale telecommunications transport services, colocation and tower leasing. Since its inception in 2004, MBC has supported the recruitment of major investments to southern Virginia including data centers, call center/operations centers, advanced manufacturing, research and development, and bio-tech industries. Associate Engineer Chase Weddle, project manages OSP construction projects, splicing, and customer route planning. Weddle also manages MBC’s ESRI and CrescentLink databases and records.
Renee Robinson, Co-Mo Connect’s GIS Technician, has 20 years of GIS experience and education in project management. Her primary focus is currently working for Co-Mo Connect, a subsidiary of Co-Mo Electric Cooperative, and Conexon LLC, a fiber to the home consulting business. She has designed over 4000 miles of fiber to the home using CrescentLink software and works closely with cross-functional team members to deploy new technologies to markets and communities. Along with juggling multiple projects at once, Renee enjoys spending time with her family. Renee is a very proud mother of two boys who loves the outdoors and taking long jeep rides!
HTC, Inc. is the nation’s largest telecommunications cooperative. Founded in 1952, HTC celebrates over 60 years of service to Horry and Georgetown Counties as a local communications leader. HTC offers High Speed Internet, Digital Cable, Digital Wireless, Home Security, local telephone and long distance service, and advanced business services such as Local and Wide Area Networks (LAN/WAN), Managed Networks, VOIP Solutions, WiFi Solutions, Firewall and Security services. HTC provides these services utilizing the area’s most extensive fiber optic network.
The City’s IT Manager, Dan Cook has been with the City since February of 2008. The AccessEagan network is maintained by the City’s IT department for day-to-day operations while outsourcing its after-hours support to another government agency, LOGIS (Local Government Information Systems) based in Golden Valley. The City also holds contracts with third-parties for engineering and construction lateral builds for new circuit hookups. The network documentation tools that we use internally to manage our network is ESRI and CrescentLink. We have been a customer of Palmetto’s CrescentLink software since May of 2014.
Conley Bone (VP Operations) has been with Newroads Telecom since its founding in 2000. Conley is responsible for the overall operations of the business. He is also leads the engineering and network planning efforts of the business. Prior to joining Newroads, Conley spent several years in the US Navy as an Interior Communications Electrician Petty Officer 2nd Class. Conley has a bachelors degree in Information Technology from the University of Arkansas at Fort Smith.